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We often get asked questions about the best way to use our lamps, or how to get the most out of our candles.   We’ve tried to answer all your questions here, but if not, please feel free to reach out!

Q. When using a Coo Candle lamp, do I need to change the wax or will it evaporate?

The wax will not evaporate, and you will want to change it when the smell starts to diminish. Here’s a short video that shows our favorite ways to do this!

Q. How long should the scent in my wax melt last?

If you are using a Coo Candle lamp, remember it is adjustable from low to medium to high. The higher you have you lamp, the quicker the scent will diminish. Therefore there is a significant range to how long a cube will last. One cube can last anywhere from 20-60 hours, depending on the size of the lamp, the setting of the lamp, and the actual scent itself.

Q. What are your Coo Sleeves and how do they work?

Coo Sleeves are glass cylinders that can be placed inside many of our lamps to change the color. Check out our short video to see them in action!

Q. What is your Memory Box?

Our Memory box is one of our warmers, that is also a 4 photo picture frame! The best way to understand what it is, is to see it in action on our You Tube channel!

Q. How do I get the most life out of my jar candle?

Always make sure when you burn jar candles, that the wax pool melts all the way to all edges of the container. Wax has a memory, and if you blow it out before the wax pool reaches the edge, it will never get past that point and will “tunnel”. Always keep your wick clean, remove any “mushrooming”. Also keep trimmed to between ¼ and ½ inch long.

Q. We were in the news!

Check out this video from CNTV in Denver Colorado! You can see many of our great products in use!